Current Procedures

New Gift Card Shipping Procedure

0 views October 17, 2018 eburkart 0

Physical Gift Card Shipping Procedure

  • NEW:  When a gift card order comes in, it has already been charged, & a sales invoice created
  • Charge/ship screen will alert  you to scan the gift card
  • NEW FEATURE: A label appears.  Select these options:
    • Choose a box:  LOCAL PICK-UP
    • Dropdown Menu: USPS FIRST CLASS
  • NOTE:  It is possible that an order comes in Under Review.
    • If it appears to be fraudulent, an agent will need to manually refund the customer & void